An accidental "prank call"

I got home from Seaside this afternoon to discover that our phone line wasn't working. I took great pride in checking each phone and then, following the process that I had observed Dan going through the last time this happened I opened the box outside and plugged in a phone to see if the problem was in or out of the house before I placed a trouble call to Quest. Full of confidence and not wearing the reading glasses that I seem to need more than in the past I dialed the number to place the call. I have made enough calls to help lines in recent years that it didn't surprise me when I couldn't understand the initial greeting from the person who answered my call, but when she said "what can we do for you?" I said "our phone line is dead." She asked me to repeat this a couple of times and then said "this is a funeral home". If only I had made the call yesterday.